Overview of the topic: Large Post-It notes are used as fun, quick ways to publicly gather user comments. But should those casual comments be used to inform decision-making? Sometimes! Attendees will learn how to systematically take post-it feedback to the next level using an easy to implement, second tier of assessment. Known as Dot Voting, data and information gleaned using this Tier Two Assessment Method can definitely be used to better understand users and make decisions for your library.

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