Angela Zoss is the Head of the Assessment & User Experience Strategy Department in the Duke University Libraries. She is responsible for staff supervision, collaboration, and strategic planning in the areas of assessment/user experience and web platforms. Prior to her current position, Angela worked as the Assessment and Data Visualization Analyst in the AUXS department, offering support for special data projects and providing leadership and project management for a variety of teams related to library reporting, gathering user data, and making improvements to library spaces and services. She has many years of experience presenting and teaching on topics related to data visualization, data processing, and project management. Angela holds a PhD in Information Science from Indiana University and a Master of Science in Communication from Cornell University.