Xiao (Helen) Zhou is the Assistant Director of IT Accessibility at the University of Illinois at Chicago. Holding a Master's degree in Information Science and Learning Technologies from the University of Missouri, the Information Accessibility Design and Policy (IADP) Certificate from the University of Illinois at Urbana-Champaign, and the Certified Professional in Accessibility Core Competencies (CPACC) Certification from the International Association of Accessibility Professionals, Helen actively engages in accessibility initiatives. She contributes to the IT Accessibility Liaison Presentations/Training Module Working Group, empowering fellow IT Accessibility Liaisons to communicate accessibility best practices effectively. Helen also conducts accessibility evaluations for in-house and external web applications and provides accessibility support across campus. As a member of the W3C ARIA Authoring Practices (AP) Working Group and the International Association of Accessibility Professionals (IAPP), she is committed to advocating for accessibility in higher education and library communities.